Shipping and Payment


We Artec360 Craft keeps your payment information secure. Artec360 Craft never receive your credit card information.


Processing Time:

Your order will be processed Quickly & Carefully

In fact 99% of orders are dispatched within 24 hours to catch the first flight

You can track the order status in your Member Centre; Or just contact us to help you track…

Estimated shipping times:

Europe: 1-2 weeks

North America: 1-2 weeks

Australia, New Zealand and Oceania: 1-2 weeks

Asia Pacific: 1-2 weeks

Latin America and the Caribbean: 1-2 weeks

North Africa and the Middle East: 1-2 weeks

Sub-Saharan Africa: 1-3 weeks

If you want to upgrate expedited shipping, please contact us to help you check additional cost.

Customs & Import Taxes:

Buyers are responsible for any customs and import taxes that may apply.

I’m not responsible for delays due to customs

Return and Exchange

I gladly accept returns and exchanges

Contact me within: 7 days of delivery

Ship items back within: 21 days of delivery

I don’t accept cancellations

But please contact me if you have any problems with your order.

The following items can’t be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective,

I can’t accept returns for:

—Custom or personalized orders

—Perishable products (like food or flowers)

—Digital downloads

—Intimate items (for health/hygiene reasons)

Conditions of return

Buyers are responsible for return shipping costs.

If the item is not returned in its original condition, the buyer is responsible for any loss in value.